Faq
Q:Are you manufacturer? If yes, in which city?
A:Yes,With an area of 10,569 square meters, we have over 170 workers , we’re in Wenzhou City, Zhejiang Province China Mainland.
Q: Does your factory pass any audit ?
A: Yes, our factory have passed INDITEX audit, BSCI,and Primark audit.
Q:Can I visit your factory ?
A:We warmly welcome customers visit us. Before you come here, please kindly tell me your schedule, we can arrange for you. The nearest airport is Wenzhou Longwan International Airport, our factory is 40 minutes from the air port .
2.Design
Q: How many new styles do you have per month?
A:At least 100 units.
Q:How do you get the newest trends or inspiration?
A:1)We work with different fast fashion brands,they send us trends each season. 2) Study kinds of information, such as fashion website, fashion magazine etc. 3)Our designer goes shopping in Europe .
Q: Can you help me make my own design? How about the sample fee and sample time?
A:Sure. We have a professional development team to design new items. And we’ve made OEM and ODM items for many customers.
You can tell me your idea or provide us the drawing. We will develop for you. As to the sample time is about 7 days.The sample fee is charged according to the material and size of the product.
3.Chemical Test
Q: Which test organization JARA work with?
A: Usually we work with SGS, ITS, BV. Sometimes some customer will have own testing department.
Q: We do USA and Canada market,is there any item special for the market?
A: Lead , Phalates and PH is the mostly we do,it's OK for us to pass.
Q: The chemical standards for the European countries is very strict,can you tell me which chemical test you need do for the European?
A: It depend clients need,in Reach standard they have 138 item,but different countries they focus on different item. Eg.In Spain they focus on AZO.
In Germany,they focus on Chromium,DMFA. Sweden and Denmark need test APEO,Nickle free right now.So what's your request.
4)Q: Can you control DMFA?
A: Yes.
4.Production
Q: How about production capacity each month?
A:we have 1 own factory.And we also have 2 subcontractor factories.In total,the production capacity can be 1,000,000pcs each month for belt.
Q: Many factory production samples quality is different from the first sample.It's normal for JARA?
A: All of our samples is made by the factory.Firstly,we will send the approve sample to check the quality and craft.If the customer confirm the approve samples we will keep this as our production standards.Second,we will send the shipping sample for check.We will keep the quality as same as the customer approved.Thirdly,our quality control also will go to the factory during the production time to check the quality in order to find the problem in time,and make sure the quality.
Q: During in the production, does JARA have training for the workers?
A: Yes,of course.Every worker will have a skill training when they come.And we will test if their skills before they do their work.
5.Quality Control
Q: How to control production quality?
A: We do Inline and final inspection. Firstly,when the material and buckle was arriving in factory,QC will check the color difference and quality before mass production.Secondly,QC will go the production line every day to check the quality finishing in process.thirdly,they will make final inspection about packing,quality finishing etc. before shipment.
Q: We will have our own QC or Third party to inspect the goods, is it ok?
A: Yes, pls give us your QC contact details and arrive details, we will arrange it.
